Hi, I'm (my name).
I'm a ✦ Lead Designer for human-agent ecosystems, system rules, and shippable AI products.
End to end integration for SaaS products - B2B & B2C.
✦ Lead Product Designer0→1 AI systems · intelligent workflows
or bypass overview
Bridging UX strategy, stakeholder alignment, and AI-native workflows to design products that solve real business and user problems.
Experience
My Journey
Hover to explore
Oct 2022 to Present
Verisk Germany
Lead UX & AI Designer
Leading AI-powered product design across claims automation, agentic workflows, and a medical expert system, shipped to 90+ insurance customers.
2023 to 2024
Mavera
Lead Designer
Designed a decision-support system for claims adjusters, blending data visualisation with intuitive UX to streamline complex adjudication workflows.
Jan 2022 to Jul 2022
Shopify
UX Design Intern
Contributed to merchant-facing product features within Shopify's design system, prototyping and validating flows for checkout and merchant onboarding.
Selected work
Oct 2022 to Present
Agentic AI at Verisk
My role: designed the workflow behind an 85% productivity gain for medical injury claims clerks
Architected a 0→1 agentic AI workflow from scratch, scaling a SaaS enterprise solution out of clunky legacy infrastructure into an adaptive component system that automated document classification and data extraction across B2B and B2C workflows, driving an 85% productivity gain for medical injury claims clerks at Verisk Germany.
View case study
Representative cover — actual visuals under NDA.
Oct 2022 to Present
Medical Expert AI at Verisk Germany
Reach: 90% of the German insurance market · 90+ live enterprise clients
Engineered and scaled a SaaS enterprise solution from the ground up, replacing highly fragmented legacy systems with an adaptive LLM-backed automation platform. Architected and maintained the design system that powers it. Now reliably serves B2B and B2C workflows across 90% of the German insurance market and over 90 live enterprise clients.
View case study
Representative cover — actual visuals under NDA.
Mavera DSS
Outcome: Stakeholder buy-in under dynamic requirements with AI tooling
Contributed to an existing decision-support platform under dynamic requirements and tight deadlines, picking up AI tools quickly to ship features that drove stakeholder buy-in.
View case study
Representative cover — actual visuals under NDA.
Approach
How I work
01 · AI + systems
AI on a systems foundation
I build AI into products without losing the rigor underneath. Years of architecting and maintaining design systems mean new AI features inherit consistent tokens, components, and patterns, not bolted-on novelty. I keep a clear read on feasibility too, so what I propose is something a team can actually scope and ship.
02 · Decision-making
From ambiguity to shipped
I'm at my best when the brief arrives ambiguous. I break vague requirements into a clear, structured spec, then pressure-test it against user signals and testing rather than taste alone. The result is a direction the team can commit to.
03 · Stakeholders
Stakeholder management
I translate between business goals, design intent, and engineering reality, so the right tradeoffs get made in the open. I set expectations early, surface risks before they become surprises, and keep people aligned from kickoff to launch.
04 · Cross-functional
Cross-functional shipping
I've worked embedded across multiple teams, partnering closely with PMs and POs to take work from idea to release. Wherever I land, I try to raise the bar around me through design reviews, shared standards, and mentoring.
More Projects
Representative cover — actual visuals under NDA.
Mar 2026 to Present
Auto Insurance at Verisk Germany
Led design on Verisk Germany's Motor Insurance MVP across B2B and B2C workflows, leveraging AI-accelerated prototyping to ship the full feature scope in under a month, making complex insurance workflows intuitive for first-time users without scope creep.
Representative cover — actual visuals under NDA.
Jan 2022 to Jul 2022
Shopify Internship
Selected for Shopify's inaugural European design cohort, where I shipped sustainable usability and accessibility solutions into the merchant platform, contributing to a design system used at e-commerce scale.
Practice
Studio
Personal product concepts I'm building toward: defined, scoped, and prototyped. Each links to a full case study.
FluxOps
An AI risk layer for product teams. It catches missing primitives and architectural risk as the PM writes the intent, then structures the PM-to-engineering back-and-forth that resolves each one before the sprint. I designed the flow and the resolution model behind it.
Case StudyAligna
Paste a Figma file link and a repo URL. AI cross-references design system components against the live DOM, surfaces inconsistencies, and proposes system-wide improvements. I owned the UX and the cross-referencing logic that drives it.
Case StudyCuraCare
Find and book the right doctor, not just any doctor. Search, match, and book specialists in seconds. I designed the end-to-end UX and the matching logic behind it.
Live PrototypeToolbox
Skills & tools
What people say
Endorsements
"Rare combination of visual taste and engineering pragmatism. The AI interface they designed became our most-praised product feature."
CTO · AI Startup
"Working with them felt seamless. They picked up our brand language instantly and the prototype was production-ready from day one."
Design Director · Agency
"They brought structure to chaos, turning three months of ambiguous requirements into a clear, shippable product spec in two weeks."
VP Engineering · InsurTech
"The depth of domain knowledge was impressive. They asked better questions than our internal team and delivered a system that just made sense."
Product Manager · Enterprise SaaS
"During our time working together Crystal demonstrated a hunger and passion for tackling difficult problems. We collaborated on a project with a lot of ambiguity and she took it on with excitement, worked tirelessly to systematically break down the problem and easily collaborate with others to find solutions. She was able to use her craft and design skills to push the project forward and help make decisions. Not only were her design skills thoughtful and creative but she was positive and eager, pushing forward until she could get the job done."
Head of Product · FinTech Co.
Creative Tech
AI Experiments
Personal explorations at the intersection of AI, design, and code. Tools, interfaces, and generative ideas built outside of client work.
Vera
The conversational AI built into this site. A portfolio chat persona engineered to stay in character, grounded in real project facts, and honest about what it doesn't know.
LiveSignalWeave
Context reconstruction system for fragmented user feedback and signals. Clusters and interprets scattered inputs into structured product insights.
In ProgressDesign work
Design systems
The token architecture and component foundations behind the products above. The decisions live in each case study; these are the systems themselves.
Get in touch
Let's work together.
Open to freelance projects, full-time roles, and interesting collaborations.


